Pricing & Contract: Premium Support Services

 

Do More With Your Store

Our core solutions help you get started. We can work with you to help you grow.

At Kagi, our low, commission-based fees cover a broad array of core services and software. We are pleased to answer casual questions and provide helpful tips and advice for free.

Standard Seller Support

At Kagi, it is in our best interest to help you sell more. We assign an account manager to each of our client businesses to help you get started and take full advantage of the Kagi solutions that fit your needs. In addition, each new Kagi account is eligible for our Three for Free Promotion — three free hours of design and implementation assistance during the three months immediately following account approval. That's a $225 value!

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Standard Buyer Support

When your customers prefer to place their order over the phone, wish to request a refund, or need help retrieving a lost registration code, transaction assistance is just a phone call away. Streamlining the buying experience, our respectful service representatives provide your customers first line transaction support and guidance — many questions can be answered without your intervention.

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Software Release Support

New product releases can be the biggest boon to your bottom line. They can also wreak havoc with your buyers if you are not adequately prepared. To ensure both you and your buyers have an optimal experience, we provide tailored Software Release Support to make your software releases more successful.

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Kagi Transaction XML (K-TraX)

K-TraX delivers complete transaction data (minus billing information) in XML format, directly to your server. Use K-TraX to pass data to a Customer Relationship Manager or a Business Reporting tool so your business knows who bought what products and when. Or, use the transaction data to initiate fulfillment from your warehouse.

K-TraX is available at no additional charge to suppliers with more than US$20,000 in revenue per month.

For suppliers generating less than $20,000 per month, the price is $250 setup plus $10 per month.

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Custom Store Templates

Customers are significantly more likely to purchase from you when your shopping cart and checkout pages maintain the look and feel of your brand. If you are familiar with (x)HTML design (or know someone who is) and would like to make your online store look more like your web site, you can create your own custom template. Custom templates allow you to change the visual look of your store (for example, the colors and branding) without altering the store's basic functionality. It's a fast and easy solution for enhancing the customer buying experience.

And, until June 30, 2009, Kagi will install and maintain your custom store template for free (a $75 value). Now is the perfect time to enhance your online store with an eye-catching, head-turning, custom design.

For more information on custom store templates, please see our support page.

 
 

More Pricing Information

 

Standard Kagi Fees

Our reasonable fees provide you with our wide range of valuable solutions. Learn more »

Custom Store Templates

For a limited time, Kagi will install and maintain your custom store template for free (a $75 value). Now is the perfect time to enhance your online store with an eye-catching, head-turning, custom design.

Discounts and Promotions

Major accounts qualify for substantial volume discounts. Additional savings are available through Kagi promotions. Request a personal price quote tailored to your volume and store.